TERMS AND CONDITIONS FOR WEBSITE AND PAYMENT GATEWAY USAGE

Last Updated: [Insert Date]

These Terms and Conditions (“Terms”) govern the use of Next Gen Evlove’s website, services, and payment gateway (collectively, “Services”). By accessing or using our Services, you (“User,” “you,” or “your”) agree to comply with these Terms. If you do not agree, you must refrain from using the Services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. You must be legally capable of entering into a contract.

2. Scope of Services

• Our website offers various services, including AI chatbot solutions, subscription-based software services, and online transactions through a payment gateway.
• We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

3. Eligibility

To use our Services, you must:

• Be at least 18 years old.
• Provide accurate and complete registration and payment information.
• Comply with all applicable laws and regulations.

4. Intellectual Property Rights

• All content on our website, including text, graphics, logos, and software, is the exclusive property of [Your Company Name] and is protected by copyright, trademark, and other intellectual property laws.
• You may not copy, modify, distribute, or commercially exploit any of our content without prior written permission.
• Unauthorized use of our trademarks or branding is strictly prohibited.

5. User Conduct

You agree not to:

• Use our Services for fraudulent, unlawful, or abusive activities.
• Violate any intellectual property rights or privacy laws.
• Interfere with the proper functioning of our website or payment gateway.
• Share false or misleading information.

6. Privacy Policy and Data Security

• We prioritize your data security and implement strict security measures to protect your personal and payment data.
• Your data is safe with us; however, we are not responsible for any data leaks, breaches, or security failures caused by third-party payment gateways.
• We do not store or retain sensitive payment details such as credit card numbers or banking information.
• Your personal data will only be used for billing, subscription management, and service-related communication, as outlined in our Privacy Policy.

7. Third-Party Terms and Payment Gateway Integration

• We use third-party payment gateways to facilitate transactions. Each payment gateway provider has its own terms and policies, which you must comply with.
• We are not responsible for the policies, fees, or security measures of third-party payment providers.
• Any disputes related to payment processing should be directed to the respective payment provider.

8. Payment Methodology and Subscription Model

• Payments are processed through third-party financial institutions and subject to their policies.
• This is a monthly subscription-based service, and your subscription fee will be automatically debited each month unless canceled.
• Accepted payment methods include credit cards, debit cards, UPI, net banking, and digital wallets, based on the payment provider’s coverage.

9. Subscription Management and Auto-Renewal

• Your subscription will automatically renew each month unless you cancel it at least 48 hours before the renewal date.
• Subscription charges are non-refundable once debited unless explicitly stated otherwise.
• Users can manage or cancel their subscription through their account settings on our platform.

10. Fees, Charges, and Taxes

• Transaction fees may apply based on the payment method used.
• Additional charges such as taxes or currency conversion fees may be imposed by your bank or payment provider.
• We are not responsible for any third-party fees or charges.

11. Refunds, Disputes, and Unauthorized Transactions

• Refund eligibility and processing times are determined by the respective service provider.
• If a dispute arises, you must contact the service provider directly. We will assist where possible but are not responsible for issuing refunds.
• Unauthorized transactions must be reported immediately to your payment provider.

12. Security and Fraud Prevention

• Transactions are encrypted and processed securely.
• We reserve the right to suspend or terminate accounts suspected of fraudulent activity.
• Users must not engage in chargeback fraud or unauthorized transactions.

13. Limitations of Liability

• We are not liable for failed transactions, delays, or errors caused by third-party service providers, banks, or technical failures.
• We are not responsible for any indirect, incidental, or consequential damages arising from the use of the Services.
• Our liability is limited to the amount paid by you for the service in dispute.

14. User Responsibilities

• You must ensure your payment details are accurate and up to date.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must ensure that there are sufficient funds in your account for subscription renewals.

15. Termination and Suspension

• We reserve the right to suspend or terminate access to the Services for non-compliance with these Terms.
• In the event of account suspension, pending transactions may be reviewed and refunded where applicable.

16. Changes to Terms

• We may update these Terms at any time. Users will be notified of material changes.
• Continued use of the Services constitutes acceptance of the revised Terms.

17. Governing Law and Dispute Resolution

• These Terms are governed by the laws of [Your Jurisdiction].
• Any disputes will be resolved through arbitration or the courts of [Your Jurisdiction].

18. Contact Information

For questions or concerns regarding these Terms, please contact us at:

• Email: [Your Support Email]
• Phone: [Your Contact Number]
• Address: [Your Business Address]